Shipping policy

Thank you for shopping with Imperfectly Perfect!

Fulfillment & Shipping

All orders are fulfilled and shipped by our trusted fulfillment partners. Processing and delivery times vary depending on the product and supplier.

Shipping costs are calculated at checkout.

Order Tracking

When tracking information is available, you will receive a shipping confirmation email with tracking details once your order has been shipped.

Multiple Shipments

If your order contains multiple items, they may be fulfilled by different suppliers. As a result, your items may arrive in separate shipments and on different delivery dates.

Shipping Times

Estimated delivery times are provided for your convenience but are not guaranteed. Delivery may be affected by carrier delays, weather conditions, holidays, customs processing, or other circumstances beyond our control.

Incorrect Shipping Address

Please verify that your shipping address is correct before placing your order. Imperfectly Perfect is not responsible for delays, lost packages, or additional shipping charges resulting from an incorrect or incomplete shipping address provided at checkout.

Damaged, Lost, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery at cathybrownstudios@gmail.com. Please include your order number and photos of the item and packaging so we can review the issue and work toward a resolution as quickly as possible.

Questions

If you have any questions about shipping or your order, please contact us at:

Email: cathybrownstudios@gmail.com

Thank you for supporting Imperfectly Perfect. We truly appreciate your business and look forward to helping you find beautiful home décor and unique treasures for your home.